Frequently Asked Questions (FAQs)

MS ACORA HAIR
Contact us anytime at: msacorahair@gmail.com

1. What types of hair products do you offer?

We specialize in premium quality, 100% virgin human hair extensions, wigs, and bundles designed to give you a luxurious and natural look.

2. How do I place an order?

Simply browse our collections online, select your desired products, choose your specifications, and proceed to checkout. For any assistance, email us at msacorahair@gmail.com.

3. What payment methods do you accept?

We accept major credit and debit cards, PayPal, and other secure payment options to ensure a smooth and safe checkout experience.

4. How long does shipping take?

Shipping times vary based on your location:

  • Domestic orders: 3-7 business days

  • International orders: 7-14 business days
    Once your order ships, you will receive a tracking number via email.

5. Do you ship internationally?

Yes, we ship worldwide! Shipping costs and delivery times may vary depending on the destination.

6. Can I return or exchange my order?

Yes! We offer exchanges and refunds within 7 days of delivery, provided the product is unused and in original condition. Please see our full Exchange & Refund Policy or contact msacorahair@gmail.com for assistance.

7. What if my order arrives damaged or defective?

We’re committed to quality. If your product arrives damaged or defective, please notify us within 48 hours with photos. We will gladly arrange a replacement or refund.

8. How do I care for my MS ACORA HAIR products?

To maintain the longevity and beauty of your hair, we recommend gentle washing with sulfate-free shampoos, conditioning regularly, and avoiding excessive heat styling.

9. Can I customize my order?

Certain products may be customized. Please contact us at msacorahair@gmail.com to discuss your specific needs.

10. How can I contact customer support?

We are here to help! Reach out anytime at msacorahair@gmail.com. Our customer care team responds promptly within business hours.

11. Do you offer discounts or promotions?

Stay tuned to our website and social media channels for exclusive offers and seasonal promotions.

12. Is my personal information safe with MS ACORA HAIR?

Absolutely. We prioritize your privacy and use secure technology to protect your data. For more details, please refer to our Privacy Policy.

Thank you for choosing MS ACORA HAIR